Luniva Returns & Shipping Policy
Free UK delivery on every order, dispatched within 24 hours. International shipping available at checkout. Returns and replacements handled directly by our team.
Shipping
UK orders ship free via Royal Mail Tracked 48 and arrive in 2–3 working days. International orders take 5–10 working days; rates are shown at checkout.
Returns & replacements
Damaged or faulty items are refunded or replaced once confirmed. Email hello@luniva-science.com with your order number to start a request — we typically respond the same working day.
Frequently asked questions
Is UK shipping free?
Yes — every Luniva order ships free within the United Kingdom with full tracking.
How long does delivery take?
UK: 2–3 working days. International: 5–10 working days depending on destination.
Do you ship internationally?
Yes, to the EU, US, Canada, Australia and most other countries.
How do I request a return or replacement?
Email hello@luniva-science.com with your order number.